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I must say I am so thrilled with my new (previously owned) 2014 Ford Escape Titanium Kitchener Ford have the friendliest most knowledgeable staff I have ever met! The entire experience was so fun especially with David Slessor as my sales representative. David was always available when I called and even called me back after hours from his private cell! I'd also like to thank Sandy in the financing Dept as she made the experience stress free! The entire Ford Kitchener staff are always smiling and eager to help. I've never seen such an amazing team. I can't thank them enough. I highly recommend...........
I repaired my truck there and I really like there new system. When you drop off your vehicle you receive text messages to update you on your vehicle. I also like the shuttle that they provide. It makes it more convenient and I didn't wait much to get a ride to and from work. I got to meet the owner of this dealership (Andrew), he is an awesome person. He extremely care about his customers. I had some problems after some repairs done on my truck, he personally talked to the service manager and the advisor to make sure they addressed my concerns. Great job Ford employees...👍 I recommend this...........
Buying a first car is a major undertaking for anyone. But with Andrew Thibaubeau helping me through the process, I felt comfortable and confident in my decision. I had a great experience buying with Andrew, and I would recommend everybody to ask for him at Kitchener Ford!
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