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My partner Dave is not computer friendly and has been bugging me for the past week to help him with this review. We recently purchased a new Ford Truck from Kitchener Ford. The service has been what I have not experienced in a long long time. I felt at respected and valued. I bargained hard a got a deal better than what I was getting in Toronto. The service was outstanding !. Thank you Victor once again for going above and beyond. You know where my friends and family are being referred to . Cheers !
Service. New to Kitchener and found the Service Department to be most accommodating, they took good care of me and my vehicle and expressed appreciation for my business and I felt welcome. Michael looked after my vehicle and I was supposed to receive an email report card to grade him but didn't receive this so hope this review gets to the right place as Michael is a valuable v to the company. Auto shop. After a recent minor yet embarrassing mishap with my car, James in Auto shop was understanding and helped me feel better offering"it happens a lot". He facilitated my car rental and delivered my...........
We purchased a new 2017 Focus earlier this week and were delighted with the service we received at Kitchener Ford. They had exactly the vehicle we wanted, the sales person, Adam Lewis, was very professional, knowledgeable, and patiently walked us through the various features, prices and options. Victor Priya, FSM, was equally courteous and professional and extremely good at explaining the options available to us. At no time was there any "hard sell" from either gentleman. In fact, Victor went out of his way, on his day off, to find us a much better deal on loan insurance. On the day I was to pick...........
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