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Bought a Ford Flex from Mike at Kitchener Ford, he is one of the best sales person you can deal with. Had a small issue with it less then a week later. Scott the General Manager and Mike went all out to resolve the issue right away without any expense out of my pocket. Great people with amazing vehicles at this lot. If you want excellent service and a vehicle at a great price, go and see them, you will not be disappointed.
I hit a pole in a drive through and scuffed my bumper :( I was driving by Kitchener Ford and realized that they had a body shop, i went in to inquire about how much it would be to get it fixed. The guy working there walked out with me and said "oh that's nothing, ill fix that for you right now" Came back out with a rubbing compound and got the scratch out! and didn't charge me a thing! Amazing service there! Would recommend to everyone! And the best part, I don't even drive a ford! Just goes to show how amazing they really are there!
I shopped around for the best SUV as I had issues with getting in and out of our sedan. Mario Lulay , a great salesperson, met me while I was checking out the stock on hand .He suggested a test drive and after driving for 15 minutes I knew we had to talk seriously. After taking the car home and asking Joan for her opinion we put the Escape on our list of possibles. The negotiations started in earnest and after much discussion we agreed to purchase a 2017 Ford Escape. We took delivery March 14 ,unfortunately later than planned, but we are convinced that we are driving the best SUV that is available...........
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