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I hit a pole in a drive through and scuffed my bumper :( I was driving by Kitchener Ford and realized that they had a body shop, i went in to inquire about how much it would be to get it fixed. The guy working there walked out with me and said "oh that's nothing, ill fix that for you right now" Came back out with a rubbing compound and got the scratch out! and didn't charge me a thing! Amazing service there! Would recommend to everyone! And the best part, I don't even drive a ford! Just goes to show how amazing they really are there!
I shopped around for the best SUV as I had issues with getting in and out of our sedan. Mario Lulay , a great salesperson, met me while I was checking out the stock on hand .He suggested a test drive and after driving for 15 minutes I knew we had to talk seriously. After taking the car home and asking Joan for her opinion we put the Escape on our list of possibles. The negotiations started in earnest and after much discussion we agreed to purchase a 2017 Ford Escape. We took delivery March 14 ,unfortunately later than planned, but we are convinced that we are driving the best SUV that is available...........
We just picked up our 2017 Ford Escape last night, and I have to say our experience with Kitchener Ford was great from the very start. Our Sales Consultant Sue Pelley was great. She answered all of our questions and was very friendly. Ali, the Manager, also went above and beyond to make sure we were happy. I will be recommending Kitchener Ford to friends and family. Thank you for making our purchase an exceptional experience!
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