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We just picked up our 2017 Ford Escape last night, and I have to say our experience with Kitchener Ford was great from the very start. Our Sales Consultant Sue Pelley was great. She answered all of our questions and was very friendly. Ali, the Manager, also went above and beyond to make sure we were happy. I will be recommending Kitchener Ford to friends and family. Thank you for making our purchase an exceptional experience!
I bought 2016 Ford Escape from Kitchener Ford almost a few weeks ago....I never had such a wonderful warm feeling walking into a dealership as I did at Kitchener Ford!!! The staff there are exceptionally friendly, curtious and right away I felt very comfortable!! I had outstanding customer service with my sales consultant Mario Lulay who answered all my questions and went to the extreme to find the vehicle I wanted and was for me!! I also had outstanding customer service with the financial service manager Pat Thompson who took her time and answered all my questions regarding warranties etc... I...........
Had to go in to get some information on a busy Saturday afternoon and everybody was super helpful and attentive. Very quick service.
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