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Very pleased with the service from Kitchener ford in helping me get into my new truck. Sales was very helpful with getting the truck I wanted and quite quickly too (The salesperson who helped me was Ryan). Only took 2 days for the truck to be ready to pick up. Would definitely recommend.
Overall our experience has been really good. Our sales rep, Michael and the Finance Manager didn't push anything and seemed interested is helping us get what we wanted and meet our terms. They also clearly explained everything so there was no room for misinterpretation. Not phony, aggressive or insincere. Service has been consistent, quick and friendly. My only gripe is that they don't have a car wash.
Amazing service from all the dedicated staff! David Slessor was our sales representative, he is extremely knowledgeable with a very high level of professionalism. This is our first time buying a truck and we are very happy with our F-150, it is exactly what we were looking for! Our family will be definitely be returning in future to Kitchener Ford!
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