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My snow tire appointment wasn’t booked until the end of the month so I had planned to just pick my tires up from Ford and take them somewhere else to be installed. Not at the fault of Ford, just for my sake as I had a lot of out of town driving ahead and didn’t know what the weather would be like. When I went to pick them up, they mentioned that there had been some cancellations and could do the installation if I wanted and I said yes! Within a couple hours they were changed and it was so much easier than taking them elsewhere.
From the time I walked in the door the staff were stellar and answered every question I had. They went over and above to make sure I was taken care of and a very happy customer. I will for sure recommend this place to others and will be a returning customer myself.
Purchased an Escape a few weeks back. Was surprised how easy the entire process was. I have never felt this easy buying a vehicle. Special thanks to Victor in the business department. He is outstanding in what he does. Thank you Kitchener Ford. See you when my daughter needs a small car next year :-)
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