Frequently Asked Questions
Kitchener Ford Frequently Asked Questions
Find answers to common questions about buying a vehicle, booking service, shopping for tires, and visiting Kitchener Ford in Kitchener, ON. Select a question below to view the answer.
Shopping for a Vehicle
Where can I browse new Ford vehicles in Kitchener?
Explore our new Ford inventory to start your search. If a vehicle catches your eye, contact our team to confirm availability and ask about its equipment.
Does Kitchener Ford sell used vehicles?
Yes. Browse our used vehicle inventory to explore pre-owned options. Our website also includes categories for used cars, SUVs, and trucks.
Where can I learn more about Ford models?
Visit our Ford model research pages for an introduction to different vehicles. For questions about a specific model or trim, our sales team can help you narrow down your options.
How do I request a sales appointment?
Complete our sales appointment form with your preferred date, time, and any vehicles you want to discuss. A representative will contact you to arrange the appointment.
Trade-Ins and Financing
Can I trade in my current vehicle at Kitchener Ford?
Yes. Start with our trade-in page to learn about trading in your vehicle. Contact our team to discuss your vehicle and the next steps for an appraisal.
Does Kitchener Ford offer vehicle financing?
Yes. Our finance department can help you explore financing for a new or pre-owned vehicle. Speak with our team about the options available for your purchase.
Where can I ask about leasing versus financing?
Our financial services team can discuss both leasing and financing and prepare quotes for comparison. Contact us with the vehicle you are considering so we can review the options with you.
Service, Tires and Parts
How do I book a service appointment?
Use our online service booking page to arrange your visit. If you have questions about the work your vehicle needs, contact our service team before booking.
Does Kitchener Ford offer service pickup and delivery?
Yes. Kitchener Ford offers complimentary service pickup and delivery for residents of Kitchener and Waterloo, with exclusions. Visit our service department page and contact the service team to confirm eligibility and arrange the details.
Where can I get help choosing tires for my vehicle?
Start with our tire centre and contact our team with your vehicle details and tire needs. You can also use our service booking page to arrange a tire service appointment.
Can I request a parts quote online?
Yes. Complete our parts quote request form with your vehicle make, model, and a description of the parts you need. Include the year, part number, and quantity if you have them.
Where can I find current service specials?
Check our service specials for the latest posted offers. Review the individual offer details and confirm any questions with our service team.
Visiting and Contacting Kitchener Ford
Where is Kitchener Ford located, and where can I find department hours?
Kitchener Ford is located at 707 Ottawa Street South in Kitchener, ON. Visit our contact page for location information and the hours for each department.
How can I contact Kitchener Ford with a question?
Send your question through our contact form. Include the vehicle or service you are asking about so our team can direct your inquiry.
Still have a question?
Contact Kitchener Ford for help with your next vehicle, service visit, or parts inquiry.